South Pole is an energetic, global company offering comprehensive sustainability solutions and services. With offices spanning all continents across the globe, we strive to create a sustainable society and economy that positively impacts our climate, ecosystems and developing communities. With our solutions, we inspire and enable our customers to create value from sustainability-related activities.

Job summary:

Are you passionate about leveraging technology to optimize financial and trading operations? As the Support Lead for ETRM and Finance Systems, you will play a critical role in ensuring the reliability, scalability, and efficiency of our enterprise trading and financial software. You will be responsible for managing and supporting ION for ETRM alongside key finance applications and Tagetik. Your expertise will be instrumental in driving system improvements, resolving technical challenges, and enabling smooth business operations.

In this role, you will collaborate with cross-functional teams to support, enhance, and maintain core business applications, ensuring they align with business objectives and operational needs. You will report to the Associate Director, Enterprise Applications within the Enterprise Technology team, contributing to the transformation and optimization of financial and trading platforms.

Main tasks & responsibilities:

• Serve as the primary technical lead for supporting ION ETRM, local finance systems and Tagetik, ensuring their optimal performance and reliability.

• Collaborate with stakeholders from finance, trading, and IT teams to understand business requirements and translate them into technical solutions.

• Monitor system performance, troubleshoot issues, and implement enhancements to improve stability, scalability, and security.

• Provide end-to-end support, including incident management, problem resolution, and system upgrades for ETRM and finance applications.

• Develop, maintain, and optimize integrations between ETRM, finance software, and other enterprise applications.

• Ensure compliance with industry standards, regulatory requirements, and best practices for financial and trading systems.

• Implement and oversee automated testing, continuous integration, and delivery pipelines to enhance system efficiency.

• Conduct user training and provide documentation to improve adoption and efficiency of business systems.

• Participate in system architecture planning, ensuring robust and scalable solutions for evolving business needs.

• Contribute to disaster recovery planning and business continuity strategies to minimize downtime and operational risks.

Requirements:

Essential -

• Bachelor’s or Master’s degree in Computer Science, Information Systems, Finance, or a related field.

• 5+ years of experience supporting and managing enterprise software solutions, preferably in ETRM (ION), finance systems and Tagetik or other financial consolidation systems. Strong understanding of ETRM workflows, trade lifecycle management, and financial accounting principles.

• Experience in system integration (with Dynamics 365), API development, and data migration.

• Strong problem-solving and analytical skills, with attention to detail and a proactive approach.

• Experience with automated testing, system monitoring, and performance optimization.

• Excellent oral and written communication skills in English (additional languages are a plus).

• Ability to work independently and collaboratively in a fast-paced environment.

Desirable - 

• Experience working in trading, finance, or commodities industries.

• Familiarity with cloud-based financial and trading solutions.

• Understanding of agile methodologies (Scrum, Kanban).

• Experience with microservices architecture and Kubernetes is a plus.

• Strong background in IT security and compliance for financial applications.

What we offer:

At South Pole, we care about our employees as much as we care about the planet. South Pole is not just an employer, we are a Team. South Pole does not just offer people a job, we offer you a career. By joining our team, you will find strong purpose and deep meaning in everything you do. You will have the chance to make a real difference for our clients and for the planet, working alongside a passionate team of like-minded colleagues, while building your knowledge/skills and developing your career in a fun, dynamic, international and fast-growing organisation. 

We’re a planet of 7.5 billion unique and different people. We all have a contribution to make and South Pole is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, colour, sex, gender identity, sexual orientation, age, national origin, marital status or disability. Our recruitment is decided on the basis of qualifications, merit and business need.