Senior Market Insight Specialist

South Pole is an energetic, global company offering comprehensive sustainability solutions and services. With offices spanning all six continents, we strive to create a sustainable society and economy that positively impacts our climate, ecosystems and developing communities. With our solutions we inspire and enable our customers to create value from sustainability-related activities.

Our Marketing and Communications team are the key ambassadors of our corporate brand. From overseeing the way in which we approach our clients and showcase our products and services, to positioning South Pole as a global thought leader in the fight for climate action, we sharpen and strengthen our brand positioning and multiply our impact in the market through our strong value proposition. If you are a smart, ambitious and dynamic professional with a strong passion to make a real difference in the fight against climate change, the below position may be right for you!

Job summary:

The Senior Market Insight Specialist will develop the market and customer insight models and execute strategies across the globe helping to accelerate climate action. Using your passion for tackling climate change and deep understanding of customer modelling to provide key client insight at the point of need to South Poles distributed sales teams. You will analyse market trends, build predictive behaviour models and help equip the sales team with the knowledge they need to successfully engage clients in quantifiable climate action. In addition you will draw insight from internal data and translate that to key internal stakeholders to support business decision-making. As a key stakeholder of Salesforce, you will act as a superuser and provide direction to increase value from that core customer system. Based in London, Amsterdam or Berlin, you will be joining a high performing and growing marketing team team as its key analyst.


Main tasks & responsibilities:

  • Analyse market trends using environmental data, reporting and standards body’s registers and relevant region-specific datasets
  • Extract customer and solution data from South Pole systems to support ongoing development of the Market Segmentation Model and the associated needs and capabilities of each segment
  • Ensure each sales region has the appropriate Prospect Pool to achieve growth targets
  • Develop a Persona model globally to target the appropriate decision makers required for each practice
  • Develop and implement systems of data analytics, using Salesforce as the principal database for storing, analysing and presenting client data 
  • Supervise and create target lists, reports and dashboards for Marketing and Business Development teams
  • Provide reports, presentations and recommendations with explanation of findings to inform business decisions and identify new opportunities
  • Lead a small global team of junior market research assistants


Essential -

  • University degree, ideally in Environmental Sciences, Environmental Engineering, Energy Engineering, Economics, or sustainability-related disciplines 
  • At least 3 years of experience in a market insights or analytics role 
  • Strong understanding of CRM tools (preferably Salesforce) and business analytics tools 
  • Understanding of environmental and climate solutions markets 
  • Ability to come up with solutions to complex problems 
  • Ability to manage time, prioritise tasks and work independently 
  • Excellent communication skills, both written and oral 
  • Experience working with international teams 
  • Ideally experienced line-managing or supervising individuals or small teams 
  • Excellent oral and written skills in English 
  • National or holder of a valid work permit

Desirable - 

  • Eagerness to grow and learn in an evolving environment 
  • Good planning skills 
  • Ideally proficiency in other data analytics and business intelligence tools such as Tableau, GDS, etc 
  • Diligent, reliable, and proactive 
  • Comfortable operating in a fast-paced international environment 
  • Passion for environmental issues and understanding of sustainability, CSR and related topics

What we offer:

At South Pole, we care about our employees as much as we care about the planet. South Pole is not just an employer, we are a Team. South Pole does not just offer people a job, we offer you a career. By joining our team, you will find strong purpose and deep meaning in everything you do. You will have the chance to make a real difference for our clients and for the planet, working alongside a passionate team of like-minded colleagues, while building your knowledge/skills and developing your career in a fun, dynamic, international and fast-growing organisation. 

We’re a planet of 7.5 billion unique and different people.  We all have a contribution to make and South Pole is proud to be an Equal Opportunity Employer.  We do not discriminate on the basis of race, religion, colour, sex, gender identity, sexual orientation, age, national origin, marital status or disability.  Our recruitment is decided on the basis of qualifications, merit and business need.

Or, know someone who would be a perfect fit? Let them know!

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Life as a Penguin on the Iceberg

With such an important mission, we expect a lot from our employees, and strive to give a lot in return. Because we care about our employees as much as we care about the planet.

  • Health & Wellbeing

    We believe that health is central to happiness. We organise many wellbeing activities such as yoga, meditation sessions, sports groups, healthy snacks, active breaks, etc.

  • Work-life balance

    From flexible working hours to flexible workplace (home office), with above-average vacation allowances, we strive to make the work and family life puzzle an easy one for our employees.

  • We practice what we preach

    From Vegan Days to plastic-free lunches, off-setting our own Company emissions and countless other initiatives, we fully live our values and lead by example on a daily basis.

  • Company outings and events

    It is not only hard work, we also have lots of fun! We frequently get together to celebrate our successes, do activities together and get to know each other better

What makes us unique

At South Pole, we are first and foremost a purpose-driven Company. People join us because they believe in our mission and want to be part of a community that fights together for our shared values and beliefs. But that is not the only reason why working at South Pole is such a rewarding experience...

  • We know that our vision to help create a greener world is both bold and challenging. To achieve it, we settle for nothing less than the absolute best.  We form a Community that is stronger than the sum of its parts.
  • Entrepreneurial at heart.  It’s not just our founders who are entrepreneurs. We actively promote an innovative mindset at all levels of the organisation, where each and every employee is encouraged to challenge the status quo and empowered to make decisions.   
  • Growing employees in a growing company.   With a team of smart, passionate and engaged colleagues, as well as an increasing demand from our clients, opportunities to learn, develop our skills and grow our careers are endless. 
  • All for one, and one for all!.  Above all other things, what truly drives our dedication and commitment to our purpose is our colleagues.  We learn from each other and grow together. Because that is who Penguins are.

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