Market Research Specialist

South Pole is an energetic, global company offering comprehensive sustainability solutions and services. With offices spanning all six continents, we strive to create a sustainable society and economy that positively impacts our climate, ecosystems and developing communities. With our solutions we inspire and enable our customers to create value from sustainability-related activities.

Our Marketing and Communications team are the key ambassadors of our corporate brand. From overseeing the way in which we approach our clients and showcase our products and services, to positioning South Pole as a global thought leader in the fight for climate action, we sharpen and strengthen our brand positioning and multiply our impact in the market through our strong value proposition. If you are a smart, ambitious and dynamic professional with a strong passion to make a real difference in the fight against climate change, the below position may be right for you!

Job summary:

As a Market Research Specialist, you are responsible for executing all incoming market research tasks. You will play an active role in managing and maintaining the prospect databases and ensuring Salesforce accurately reflects our best view of the market. You will engage with the wider Marketing and Sales teams to present the information in the right tools and through learning sessions in collaboration with the senior market research specialist. You will prepare target lists and conduct background research to support campaign development, using the company segmentation model, different personas and different industries and regions. In addition, you will do research background information on newly identified leads to brief the key account and business development team.

 Main tasks & responsibilities:

  • Execution of all incoming market research tasks 
  • Actively communicate the various data sources to marketing and sales with adequate dashboards and mini learning sessions 
  • Conduct market research and competitor analysis 
  • Maintain the prospect database by ensuring all targeted segments data in each region 
  • Research market potential for conducting campaigns in different industry sectors
  • Screen tenders on a regular basis and provide an outcome to business development 
  • Conduct internet-based market research to identify contact details of potential leads 
  • Research background information about identified leads so as to brief the key account/business development team ensuring they are up to speed for directly approaching potential clients 
  • Ensure all Market Insight is effectively stored and accessible in Salesforce 
  • Develop and oversee further development of other Customer Insight systems



  • Masters degree in a related discipline such as Marketing, Management, or Business Administration 
  • 1 to 3 years of experience in market research 
  • Experience conducting high quality market research activities and reports 
  • Good understanding of market research activities and how those link to new business generation 
  • Proven experience in customer relationship management, preferably using Salesforce or a similar system 
  • Proficiency in English Excellent written communication skills and the ability to communicate effectively and appropriately to the specific audience 
  • Excellent skills in handling spreadsheets such as GoogleSheets and Excel 
  • Ability to work in an interdisciplinary team as well as independently 
  • Holder of national passport in Indonesia


  • Eagerness to grow and learn in an evolving environment 
  • Good planning skills Ideally proficiency in other data analytics and business intelligence tools such as Tableau, GDS, etc 
  • Good working knowledge of all Google Suite and MS Office applications 
  • Diligent, reliable, and proactive 
  • Comfortable operating in a fast-paced international environment 
  • Passion for environmental issues and understanding of sustainability, CSR and related topics

What we offer:

At South Pole, we care about our employees as much as we care about the planet. South Pole is not just an employer, we are a Team. South Pole does not just offer people a job, we offer you a career. By joining our team, you will find strong purpose and deep meaning in everything you do. You will have the chance to make a real difference for our clients and for the planet, working alongside a passionate team of like-minded colleagues, while building your knowledge/skills and developing your career in a fun, dynamic, international and fast-growing organisation. 

We’re a planet of 7.5 billion unique and different people.  We all have a contribution to make and South Pole is proud to be an Equal Opportunity Employer.  We do not discriminate on the basis of race, religion, colour, sex, gender identity, sexual orientation, age, national origin, marital status or disability.  Our recruitment is decided on the basis of qualifications, merit and business need.

Or, know someone who would be a perfect fit? Let them know!


Graha Iskandarsyah
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Life as a Penguin on the Iceberg

With such an important mission, we expect a lot from our employees, and strive to give a lot in return. Because we care about our employees as much as we care about the planet.

  • Health & Wellbeing

    We believe that health is central to happiness. We organise many wellbeing activities such as yoga, meditation sessions, sports groups, healthy snacks, active breaks, etc.

  • Work-life balance

    From flexible working hours to flexible workplace (home office), with above-average vacation allowances, we strive to make the work and family life puzzle an easy one for our employees.

  • We practice what we preach

    From Vegan Days to plastic-free lunches, off-setting our own Company emissions and countless other initiatives, we fully live our values and lead by example on a daily basis.

  • Company outings and events

    It is not only hard work, we also have lots of fun! We frequently get together to celebrate our successes, do activities together and get to know each other better

What makes us unique

At South Pole, we are first and foremost a purpose-driven Company. People join us because they believe in our mission and want to be part of a community that fights together for our shared values and beliefs. But that is not the only reason why working at South Pole is such a rewarding experience...

  • We know that our vision to help create a greener world is both bold and challenging. To achieve it, we settle for nothing less than the absolute best.  We form a Community that is stronger than the sum of its parts.
  • Entrepreneurial at heart.  It’s not just our founders who are entrepreneurs. We actively promote an innovative mindset at all levels of the organisation, where each and every employee is encouraged to challenge the status quo and empowered to make decisions.   
  • Growing employees in a growing company.   With a team of smart, passionate and engaged colleagues, as well as an increasing demand from our clients, opportunities to learn, develop our skills and grow our careers are endless. 
  • All for one, and one for all!.  Above all other things, what truly drives our dedication and commitment to our purpose is our colleagues.  We learn from each other and grow together. Because that is who Penguins are.

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