Senior Operations Manager, Projects and Markets

South Pole is an energetic, global company offering comprehensive sustainability solutions and services. With offices spanning all six continents, we strive to create a sustainable society and economy that positively impacts our climate, ecosystems and developing communities. With our solutions we inspire and enable our customers to create value from sustainability-related activities.

Our Corporate Functions team is the “enablement engine” of South Pole. Behind the scenes, we provide the business with world-class solutions and best practices that sustain business growth and success. We cover key areas such as Finance, HR, Office Management, Legal, IT, Operations, etc. If you are a smart, ambitious and dynamic professional with a strong passion to make a real difference in the fight against climate change, the below position may be right for you!

Job summary:

In this role, you will be the overall operational manager for a large, diverse and international unit, including the Forestry and Renewable Energy Project Development Teams, and the Sourcing and Portfolio Management Teams. You will have ownership of all operational aspects within the unit and will lead a small team in order to implement and maintain transformational business projects enabling scalable and more efficient processes.

Main tasks & responsibilities:

  • Continuously analyse and improve processes and tools for the Projects & Markets Unit 
  • Identify process and tools gaps, deficiencies and areas for improvement and create a strategic plan for operations activities 
  • Develop and improve processes and tools to make them more efficient and user-friendly
  • Monitor, measure and improve uptake and collect feedback from colleagues.
  • Guide internal and external resources to improve existing IT tools, or develop specifications for the introduction/establishment of new tools 
  • Train team members in the use of our tools and processes
  • Ensure that processes are followed and provide support and further training when needed 
  • Coordinate a support function for the unit, together with the broader Operations team, where team members receive support for all operational issues, such as procedural issues, questions on company policies, support with recruitment, etc. 
  • Coordinate internally with other units 
  • Act as a bridge towards other units 
  • Contribute to global process and policies in collaboration with other Heads of Operations and HR Improve knowledge management at South Pole 
  • Develop, optimize and implement knowledge management tools, processes and procedures


  • A Bachelor’s degree, ideally in Business or a sustainability-related field 
  • A Master’s Degree in Business, project management or related fields 
  • 7-10 years of work experience in business operations or project management 
  • Ability to manage priorities and motivate a team Keen sense for efficiency 
  • Excellent interpersonal and communication skills 
  • Ability to identify gaps and design/enhance processes, tools and guidance to address them 
  • Advanced controlling and organisation skills to ensure proper use of processes and tools 
  • Ability to compromise and work with different teams within the organisation 
  • Be very responsive and reachable to all internal and external stakeholders
  • Strong multi-tasking, prioritization and delegation skills Keen sense for project administration & management 
  • People Management experience

What we offer:

At South Pole, we care about our employees as much as we care about the planet. South Pole is not just an employer, we are a Team. South Pole does not just offer people a job, we offer you a career. By joining our team, you will find strong purpose and deep meaning in everything you do. You will have the chance to make a real difference for our clients and for the planet, working alongside a passionate team of like-minded colleagues, while building your knowledge/skills and developing your career in a fun, dynamic, international and fast-growing organisation. 

We’re a planet of 7.5 billion unique and different people.  We all have a contribution to make and South Pole is proud to be an Equal Opportunity Employer.  We do not discriminate on the basis of race, religion, colour, sex, gender identity, sexual orientation, age, national origin, marital status or disability.  Our recruitment is decided on the basis of qualifications, merit and business need.

Or, know someone who would be a perfect fit? Let them know!

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Life as a Penguin on the Iceberg

With such an important mission, we expect a lot from our employees, and strive to give a lot in return. Because we care about our employees as much as we care about the planet.

  • Health & Wellbeing

    We believe that health is central to happiness. We organise many wellbeing activities such as yoga, meditation sessions, sports groups, healthy snacks, active breaks, etc.

  • Work-life balance

    From flexible working hours to flexible workplace (home office), with above-average vacation allowances, we strive to make the work and family life puzzle an easy one for our employees.

  • We practice what we preach

    From Vegan Days to plastic-free lunches, off-setting our own Company emissions and countless other initiatives, we fully live our values and lead by example on a daily basis.

  • Company outings and events

    It is not only hard work, we also have lots of fun! We frequently get together to celebrate our successes, do activities together and get to know each other better

What makes us unique

At South Pole, we are first and foremost a purpose-driven Company. People join us because they believe in our mission and want to be part of a community that fights together for our shared values and beliefs. But that is not the only reason why working at South Pole is such a rewarding experience...

  • We know that our vision to help create a greener world is both bold and challenging. To achieve it, we settle for nothing less than the absolute best.  We form a Community that is stronger than the sum of its parts.
  • Entrepreneurial at heart.  It’s not just our founders who are entrepreneurs. We actively promote an innovative mindset at all levels of the organisation, where each and every employee is encouraged to challenge the status quo and empowered to make decisions.   
  • Growing employees in a growing company.   With a team of smart, passionate and engaged colleagues, as well as an increasing demand from our clients, opportunities to learn, develop our skills and grow our careers are endless. 
  • All for one, and one for all!.  Above all other things, what truly drives our dedication and commitment to our purpose is our colleagues.  We learn from each other and grow together. Because that is who Penguins are.

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