Operations Manager, Projects & Markets

South Pole is an energetic, global company offering comprehensive sustainability solutions and services. With offices spanning all continents across the globe, we strive to create a sustainable society and economy that positively impacts our climate, ecosystems and developing communities. With our solutions we inspire and enable our customers to create value from sustainability-related activities.

Our Corporate Functions team is the “enablement engine” of South Pole. Behind the scenes, we provide the business with world-class solutions and best practices that sustain business growth and success. We cover key areas such as Finance, HR, Office Management, Legal, IT, Operations, etc. If you are a smart, ambitious and dynamic professional with a strong passion to make a real difference in the fight against climate change, the below position may be right for you!

Job summary:

In this role you will support all operations within the Projects & Markets (P&M) business line. You will work in a diverse and international unit engaged directly with business line directors and team leads across the globe. Reporting to the P&M Head of Operations, you will be given ownership of specific operational topics and support transformational business projects enabling more efficient and scalable processes. You will ensure that all projects assigned to you and your team are implemented as agreed upon, while adhering to a high standard of quality and committed timeline, milestones, and deliverables. You will be responsible for managing one or more operations specialists/assistants that will provide support to your own tasks but will be available to support the wider P&M operations team. Being based in Colombia, one of South Pole’s largest markets, you will have a primary focal point and act as operations lead to engage and support the P&M teams based there. This is a fast paced role that requires cross company collaboration, multi-tasking and prioritization.  

Main tasks & responsibilities:

  • Continuously analyse and improve processes and tools to make them more efficient, user-friendly, and accessible 
  • Work with business line directors and team leads to address operational needs and develop new processes 
  • Monitor and review process implementation and adoption, collect feedback and reinforce by providing further training when needed 
  • Conduct onboarding for new P&M team members and implement in coordination with HR 
  • Be the primary point of contact for P&M operations within Colombia and the LatAm and NAM regions 
  • Coordinate and manage a support function to support on all operational issues, such as procedural issues, questions on company policies, support with recruitment, legal checks, approvals, etc. 
  • Act as a go-to person for questions by the team on processes and internal knowledge management 
  • Perform data management and analysis to support communication and reporting on activities, resource management and future opportunities in coordination with the Data Lab team 
  • Act as a bridge towards other units including Corporate Services and among the P&M teams 
  • Develop, optimize and implement knowledge management tools, processes and procedures (Drive, internal project management tool, etc) 
  • Support the management of the Project Development & Sourcing function including time, budget and milestone controls 
  • Contribute to global process and policy improvements in collaboration with other Corporate Services teams in order to improve knowledge management at South Pole



  • A university degree, ideally in Business Administration, Political Science, Environmental Sciences, Sustainability, or related disciplines.
  • Relevant work experience (5-7 years) in operations and administration. 
  • Experience in situations where attention to detail was required. 
  • Experience in working in small teams, ideally within an international and multicultural context. 
  • Advanced skills with the use of the MS Office Suite, Google Drive, IT platforms and technologies. 
  • A proactive, diligent and independent approach. 
  • Strong organisational skills: ability to multitask, focus and prioritise. 
  • Excellent personal relationships, enjoy working with and supporting others. 
  • Results-driven, with a strong focus on process optimisation and continuous improvement
  • Fluency in Spanish & excellent oral and written skills in English. 
  • Good people manager, with experience minimum 1-2 years in managing a small team.


  • Experience with formatting documents and using styles.
  • Comfortable operating in a fast-paced international environment. 
  • Good prioritisation and time management skills. 
  • Strong familiarity with carbon markets and environmental asset management 
  • Diligent, reliable and proactive.

What we offer:

At South Pole, we care about our employees as much as we care about the planet. South Pole is not just an employer, we are a Team. South Pole does not just offer people a job, we offer you a career. By joining our team, you will find strong purpose and deep meaning in everything you do. You will have the chance to make a real difference for our clients and for the planet, working alongside a passionate team of like-minded colleagues, while building your knowledge/skills and developing your career in a fun, dynamic, international and fast-growing organisation. 

We’re a planet of 7.5 billion unique and different people. We all have a contribution to make and South Pole is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, colour, sex, gender identity, sexual orientation, age, national origin, marital status or disability. Our recruitment is decided on the basis of qualifications, merit and business need.

Or, know someone who would be a perfect fit? Let them know!

Cra. 46 ###7-59
050022 Medellín Directions View page


Dg. 68 #11a-29
110231 Bogotá Directions View page

Life as a Penguin on the Iceberg

With such an important mission, we expect a lot from our employees, and strive to give a lot in return. Because we care about our employees as much as we care about the planet.

  • Health & Wellbeing

    We believe that health is central to happiness. We organise many wellbeing activities such as yoga, meditation sessions, sports groups, healthy snacks, active breaks, etc.

  • Work-life balance

    From flexible working hours to flexible workplace (home office), with above-average vacation allowances, we strive to make the work and family life puzzle an easy one for our employees.

  • We practice what we preach

    From Vegan Days to plastic-free lunches, off-setting our own Company emissions and countless other initiatives, we fully live our values and lead by example on a daily basis.

  • Company outings and events

    It is not only hard work, we also have lots of fun! We frequently get together to celebrate our successes, do activities together and get to know each other better

What makes us unique

At South Pole, we are first and foremost a purpose-driven Company. People join us because they believe in our mission and want to be part of a community that fights together for our shared values and beliefs. But that is not the only reason why working at South Pole is such a rewarding experience...

  • We know that our vision to help create a greener world is both bold and challenging. To achieve it, we settle for nothing less than the absolute best.  We form a Community that is stronger than the sum of its parts.
  • Entrepreneurial at heart.  It’s not just our founders who are entrepreneurs. We actively promote an innovative mindset at all levels of the organisation, where each and every employee is encouraged to challenge the status quo and empowered to make decisions.   
  • Growing employees in a growing company.   With a team of smart, passionate and engaged colleagues, as well as an increasing demand from our clients, opportunities to learn, develop our skills and grow our careers are endless. 
  • All for one, and one for all!.  Above all other things, what truly drives our dedication and commitment to our purpose is our colleagues.  We learn from each other and grow together. Because that is who Penguins are.

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