HR Services Manager - APAC

South Pole is an energetic, global company offering comprehensive sustainability solutions and services. With offices spanning all continents across the globe, we strive to create a sustainable society and economy that positively impacts our climate, ecosystems and developing communities. With our solutions we inspire and enable our customers to create value from sustainability-related activities.

Our Corporate Functions team is the “enablement engine” of South Pole. Behind the scenes, we provide the business with world-class solutions and best practices that sustain business growth and success. We cover key areas such as Finance, HR, Office Management, Legal, IT, Operations, etc. If you are a smart, ambitious and dynamic professional with a strong passion to make a real difference in the fight against climate change, the below position may be right for you!


Job summary:

Reporting to the Global HR Operations Lead, the HR Services Manager APAC is accountable for managing the delivery of efficient HR services to the business across this region. To do so, you will manage a regional team of HR Specialists, and ensure a seamless execution of a broad range of HR processes covering the full employee life-cycle. In addition, you will contribute to the creation and/or improvement of HR processes, policies, and procedures to ensure full compliance with local labor legislation in the countries in which we operate.


Main tasks & responsibilities:

  • Oversee and manage the execution of all day to day HR Services across the APAC region (India, Singapore, Indonesia, Thailand, Australia, China, Hong Kong)
  • Partner with Global COE team and HR Business Partners to ensure global HR programs are implemented in each country in line with regional characteristics
  • Be the point of escalation for complex topics that the local teams cannot solve
  • Provide guidance to the HR team and to the organisation on a broad range of HR topics such as hiring, onboarding and off-boarding, benefits implementation and administration, terminations, policies, processes and procedures, labor legislation matters, employee relations, disciplinary issues, etc.
  • Collaborate with HR Business Partners and Global Employment Counsel in disciplinary or dismissal cases
  • Identify efficiency gaps in the implementation of our HR processes and procedures, and address these to achieve a high level of efficiency and productivity.
  • Contribute to the establishment of global service level agreements (SLAs) for the delivery of our key HR processes, and ensure they correct implementation within the APAC region
  • Ensure all our company policies are understood and applied consistently by managers and employees, as well as by the HR team
  • Ensure we are legally compliant from a labor law perspective in all countries in which we operate
  • Oversee the implementation and administration of benefits within the region and make recommendations for enhancements in line with local standards
  • Implement efficient and compliant global mobility practices, including visa management and relocation processes
  • Supervise all regional HR administration and payroll
  • Propose new initiatives to enhance our regional HR services
  • Supervise a regional team of HR Specialists, with a strong focus on team development, coaching, and nurturing our fantastic team spirit
  • Play a key role in influencing employee engagement and retention, building team morale and living our culture in the APAC offices

Requirements:

Essential: 

  • Degree in Business Administration, Law, HR or similar
  • 5-10 years of relevant HR experience managing HR Services, Administration and Operations across multiple locations within the APAC covering a broad range of employee lifecycle matters from onboarding to off-boarding and everything in-between
  • Good people management skills with experience managing, coaching, developing and engaging a small team of HR specialists located across several countries
  • Strong knowledge of core HR processes and procedures, with a drive for efficiency and a service mindset
  • Excellent organisational and prioritization skills, ability to manage multiple priorities simultaneously
  • Strong Excel skills and MS/Google Suite apps
  • Accuracy, precision in work, and strong attention to details
  • Highly results-focused; strong drive, initiative, and sense of urgency
  • Comfortable working in a fast-paced multicultural environment
  • Strong sense of accountability and ownership
  • Excellent communication and collaboration skills with internal and external stakeholders
  • Proficient English 

Desirable:

  • HRIS implementation
  • Experience in digital transformation projects

What we offer:

At South Pole, we care about our employees as much as we care about the planet. South Pole is not just an employer, we are a Team. South Pole does not just offer people a job, we offer you a career. By joining our team, you will find strong purpose and deep meaning in everything you do. You will have the chance to make a real difference for our clients and for the planet, working alongside a passionate team of like-minded colleagues, while building your knowledge/skills and developing your career in a fun, dynamic, international and fast-growing organisation. 

We’re a planet of 7.5 billion unique and different people. We all have a contribution to make and South Pole is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, colour, sex, gender identity, sexual orientation, age, national origin, marital status or disability. Our recruitment is decided on the basis of qualifications, merit and business need.

Or, know someone who would be a perfect fit? Let them know!

Graha Iskandarsyah
12160 Kebayoran Baru Directions View page

New Delhi

Block B6
110029 New Delhi Directions View page

Life as a Penguin on the Iceberg

With such an important mission, we expect a lot from our employees, and strive to give a lot in return. Because we care about our employees as much as we care about the planet.

  • Health & Wellbeing

    We believe that health is central to happiness. We organise many wellbeing activities such as yoga, meditation sessions, sports groups, healthy snacks, active breaks, etc.

  • Work-life balance

    From flexible working hours to flexible workplace (home office), with above-average vacation allowances, we strive to make the work and family life puzzle an easy one for our employees.

  • We practice what we preach

    From Vegan Days to plastic-free lunches, off-setting our own Company emissions and countless other initiatives, we fully live our values and lead by example on a daily basis.

  • Company outings and events

    It is not only hard work, we also have lots of fun! We frequently get together to celebrate our successes, do activities together and get to know each other better

What makes us unique

At South Pole, we are first and foremost a purpose-driven Company. People join us because they believe in our mission and want to be part of a community that fights together for our shared values and beliefs. But that is not the only reason why working at South Pole is such a rewarding experience...

  • We know that our vision to help create a greener world is both bold and challenging. To achieve it, we settle for nothing less than the absolute best.  We form a Community that is stronger than the sum of its parts.
  • Entrepreneurial at heart.  It’s not just our founders who are entrepreneurs. We actively promote an innovative mindset at all levels of the organisation, where each and every employee is encouraged to challenge the status quo and empowered to make decisions.   
  • Growing employees in a growing company.   With a team of smart, passionate and engaged colleagues, as well as an increasing demand from our clients, opportunities to learn, develop our skills and grow our careers are endless. 
  • All for one, and one for all!.  Above all other things, what truly drives our dedication and commitment to our purpose is our colleagues.  We learn from each other and grow together. Because that is who Penguins are.

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